full transcript
From the Ted Talk "Aparna Mehta: Where do your online returns go?"

Unscramble the Blue Letters

And as I thought about what to do, I kept thinking: Why does the item have to be returned to the retailer in the first place? What if there was another way, a win-win for everyone? What if when a person is trying to truenr something, it could go to the next shopper who wants it, and not the retailer? What if, instead of a return, they could do what I call a "green turn"? Consumers could use an app to take pictures of the item and verify the condition while urneirtng it. Artificial intelligence systems could then otsr these lcsoeht by condition — mint condition or slightly used — and itrdec it to the next appropriate person. Mint-conditioned clothes could automatically go to the next buyer, while slightly used clothes could be marked down and offered online again. The retailer can decide the business elsur on the number of times a particular item can be resold. All that the consumer would need to do is obtain a mobile code, take it to the seatner ipsgihnp place to be packed and shipped, and off it goes from one buyer to the next, not the landfill.

Open Cloze

And as I thought about what to do, I kept thinking: Why does the item have to be returned to the retailer in the first place? What if there was another way, a win-win for everyone? What if when a person is trying to ______ something, it could go to the next shopper who wants it, and not the retailer? What if, instead of a return, they could do what I call a "green turn"? Consumers could use an app to take pictures of the item and verify the condition while _________ it. Artificial intelligence systems could then ____ these _______ by condition — mint condition or slightly used — and ______ it to the next appropriate person. Mint-conditioned clothes could automatically go to the next buyer, while slightly used clothes could be marked down and offered online again. The retailer can decide the business _____ on the number of times a particular item can be resold. All that the consumer would need to do is obtain a mobile code, take it to the _______ ________ place to be packed and shipped, and off it goes from one buyer to the next, not the landfill.

Solution

  1. sort
  2. nearest
  3. return
  4. returning
  5. rules
  6. direct
  7. shipping
  8. clothes

Original Text

And as I thought about what to do, I kept thinking: Why does the item have to be returned to the retailer in the first place? What if there was another way, a win-win for everyone? What if when a person is trying to return something, it could go to the next shopper who wants it, and not the retailer? What if, instead of a return, they could do what I call a "green turn"? Consumers could use an app to take pictures of the item and verify the condition while returning it. Artificial intelligence systems could then sort these clothes by condition — mint condition or slightly used — and direct it to the next appropriate person. Mint-conditioned clothes could automatically go to the next buyer, while slightly used clothes could be marked down and offered online again. The retailer can decide the business rules on the number of times a particular item can be resold. All that the consumer would need to do is obtain a mobile code, take it to the nearest shipping place to be packed and shipped, and off it goes from one buyer to the next, not the landfill.

ngrams of length 2

collocation frequency
online returns 3

Important Words

  1. app
  2. artificial
  3. automatically
  4. business
  5. buyer
  6. call
  7. clothes
  8. code
  9. condition
  10. consumer
  11. consumers
  12. decide
  13. direct
  14. intelligence
  15. item
  16. landfill
  17. marked
  18. mint
  19. mobile
  20. nearest
  21. number
  22. obtain
  23. offered
  24. online
  25. packed
  26. person
  27. pictures
  28. place
  29. resold
  30. retailer
  31. return
  32. returned
  33. returning
  34. rules
  35. shipped
  36. shipping
  37. shopper
  38. slightly
  39. sort
  40. systems
  41. thought
  42. times
  43. verify