full transcript

From the Ted Talk by Patty McCord: 4 lessons the pandemic taught us about work, life and balance

Unscramble the Blue Letters

And there's a really critically important part of making that work, and that's communication. And everything about communication has changed. We tend to think that communication is this waterfall from the top to the bottom. The executives would tell somebody and the next leevl would tell somebody and we'd go all the way down to the shop floor and everybody would understand what's going on. Well, it may not have worked that well then, but it certainly doesn't work that well now. So now we have to roczgenie it's a different hretbaaet. What has it been before and what should it be now? How do we make sure that the messages are clear and consistent? Because that's how people operate. That's how those adults who get the freedom and the responsibility to pucdore great results operate best is when they understand what they need to know in oerdr to make the best docniseis. So that communication, that skill around being a great communicator is something that each of us needs to get better at.

Open Cloze

And there's a really critically important part of making that work, and that's communication. And everything about communication has changed. We tend to think that communication is this waterfall from the top to the bottom. The executives would tell somebody and the next _____ would tell somebody and we'd go all the way down to the shop floor and everybody would understand what's going on. Well, it may not have worked that well then, but it certainly doesn't work that well now. So now we have to _________ it's a different _________. What has it been before and what should it be now? How do we make sure that the messages are clear and consistent? Because that's how people operate. That's how those adults who get the freedom and the responsibility to _______ great results operate best is when they understand what they need to know in _____ to make the best _________. So that communication, that skill around being a great communicator is something that each of us needs to get better at.

Solution

  1. produce
  2. order
  3. recognize
  4. level
  5. heartbeat
  6. decisions

Original Text

And there's a really critically important part of making that work, and that's communication. And everything about communication has changed. We tend to think that communication is this waterfall from the top to the bottom. The executives would tell somebody and the next level would tell somebody and we'd go all the way down to the shop floor and everybody would understand what's going on. Well, it may not have worked that well then, but it certainly doesn't work that well now. So now we have to recognize it's a different heartbeat. What has it been before and what should it be now? How do we make sure that the messages are clear and consistent? Because that's how people operate. That's how those adults who get the freedom and the responsibility to produce great results operate best is when they understand what they need to know in order to make the best decisions. So that communication, that skill around being a great communicator is something that each of us needs to get better at.

Frequently Occurring Word Combinations

ngrams of length 2

collocation frequency
shop floor 3
started working 2

Important Words

  1. adults
  2. bottom
  3. changed
  4. clear
  5. communication
  6. communicator
  7. consistent
  8. critically
  9. decisions
  10. executives
  11. floor
  12. freedom
  13. great
  14. heartbeat
  15. important
  16. level
  17. making
  18. messages
  19. operate
  20. order
  21. part
  22. people
  23. produce
  24. recognize
  25. responsibility
  26. results
  27. shop
  28. skill
  29. tend
  30. top
  31. understand
  32. waterfall
  33. work
  34. worked