full transcript

From the Ted Talk by Abhishek Gopalka: How motivation can fix public systems

Unscramble the Blue Letters

And that's when it struck me. You see, public systems have always been governed through iannetrl mechanisms, like review meetings. And over time, their accountability to the citizen has been diluted. So why not birng the citizen back into the equation, perhaps by using the citiezn pmioerss? Couldn't that trigger motivation? We started with what I like to call the coffee shop setrtgay. You've probably seen one of these signs in a coffee shop, which says, "If you don't get your receipt, the coffee is free." Now, the cashier has no option but to give you a receipt each time.

Open Cloze

And that's when it struck me. You see, public systems have always been governed through ________ mechanisms, like review meetings. And over time, their accountability to the citizen has been diluted. So why not _____ the citizen back into the equation, perhaps by using the _______ ________? Couldn't that trigger motivation? We started with what I like to call the coffee shop ________. You've probably seen one of these signs in a coffee shop, which says, "If you don't get your receipt, the coffee is free." Now, the cashier has no option but to give you a receipt each time.

Solution

  1. strategy
  2. internal
  3. bring
  4. citizen
  5. promises

Original Text

And that's when it struck me. You see, public systems have always been governed through internal mechanisms, like review meetings. And over time, their accountability to the citizen has been diluted. So why not bring the citizen back into the equation, perhaps by using the citizen promises? Couldn't that trigger motivation? We started with what I like to call the coffee shop strategy. You've probably seen one of these signs in a coffee shop, which says, "If you don't get your receipt, the coffee is free." Now, the cashier has no option but to give you a receipt each time.

Frequently Occurring Word Combinations

ngrams of length 2

collocation frequency
public health 11
health system 5
trigger motivation 2
free drugs 2
private medical 2
review meetings 2
coffee shop 2
shop strategy 2
citizen promises 2
administrative officers 2
broken systems 2
large states 2

ngrams of length 3

collocation frequency
public health system 4
coffee shop strategy 2

Important Words

  1. accountability
  2. bring
  3. call
  4. cashier
  5. citizen
  6. coffee
  7. diluted
  8. equation
  9. free
  10. give
  11. governed
  12. internal
  13. mechanisms
  14. meetings
  15. motivation
  16. option
  17. promises
  18. public
  19. receipt
  20. review
  21. shop
  22. signs
  23. started
  24. strategy
  25. struck
  26. systems
  27. time
  28. trigger