full transcript

From the Ted Talk by Hilary Cottam: Social services are broken. How we can fix them

Unscramble the Blue Letters

And I also sepnt time with the frontline workers, and I learned that it is an impossible situation. So Tom, who is the social worker for Ella's 14-year-old son Ryan, has to spend 86 percent of his time servicing the system: meetings with colleagues, filling out fmors, more meetings with ceualleogs to discuss the forms, and maybe most shockingly, the 14 percent of the time he has to be with Ryan is spent getting data and information for the system. So he says to Ryan, "How often have you been smoking? Have you been drinking? When did you go to school?" And this kind of interaction rules out the possibility of a namrol cnertaivoson. It rules out the possibility of what's needed to build a rlheoiisnatp between Tom and Ryan.

Open Cloze

And I also _____ time with the frontline workers, and I learned that it is an impossible situation. So Tom, who is the social worker for Ella's 14-year-old son Ryan, has to spend 86 percent of his time servicing the system: meetings with colleagues, filling out _____, more meetings with __________ to discuss the forms, and maybe most shockingly, the 14 percent of the time he has to be with Ryan is spent getting data and information for the system. So he says to Ryan, "How often have you been smoking? Have you been drinking? When did you go to school?" And this kind of interaction rules out the possibility of a ______ ____________. It rules out the possibility of what's needed to build a ____________ between Tom and Ryan.

Solution

  1. normal
  2. spent
  3. colleagues
  4. conversation
  5. relationship
  6. forms

Original Text

And I also spent time with the frontline workers, and I learned that it is an impossible situation. So Tom, who is the social worker for Ella's 14-year-old son Ryan, has to spend 86 percent of his time servicing the system: meetings with colleagues, filling out forms, more meetings with colleagues to discuss the forms, and maybe most shockingly, the 14 percent of the time he has to be with Ryan is spent getting data and information for the system. So he says to Ryan, "How often have you been smoking? Have you been drinking? When did you go to school?" And this kind of interaction rules out the possibility of a normal conversation. It rules out the possibility of what's needed to build a relationship between Tom and Ryan.

Frequently Occurring Word Combinations

ngrams of length 2

collocation frequency
million pounds 3
find work 3
social problems 2
ella lives 2
social services 2
spent time 2
critical resource 2
welfare states 2
older people 2
collective relational 2
beveridge models 2
bring people 2

Important Words

  1. build
  2. colleagues
  3. conversation
  4. data
  5. discuss
  6. drinking
  7. filling
  8. forms
  9. frontline
  10. impossible
  11. information
  12. interaction
  13. kind
  14. learned
  15. meetings
  16. needed
  17. normal
  18. percent
  19. possibility
  20. relationship
  21. rules
  22. ryan
  23. school
  24. servicing
  25. shockingly
  26. situation
  27. smoking
  28. social
  29. son
  30. spend
  31. spent
  32. system
  33. time
  34. tom
  35. worker
  36. workers