full transcript
"From the Ted Talk by Rachel Botsman: We've stopped trusting institutions and started trusting strangers"

Unscramble the Blue Letters

The other day, I was talking to the CEO of a leading inanrotenatil hotel brnad, and as is often the case, we got onto the topic of arbinb. And he admitted to me that he was pxeeleprd by their success. He was perplexed at how a company that depends on the willingness of strangers to trust one another could work so well across 191 countries. So I said to him that I had a cesoosfinn to make, and he looked at me a bit srletnagy, and I said — and I'm sure many of you do this as well — I don't always bother to hang my towels up when I'm fnsieihd in the hotel, but I would never do this as a guest on Airbnb. And the reason why I would never do this as a guest on Airbnb is because guests know that they'll be rated by hosts, and that those ratings are likely to impact their ability to transact in the future. It's a simple illustration of how online trust will change our behroiavs in the real world, make us more accountable in ways we cannot yet even imagine.

Open Cloze

The other day, I was talking to the CEO of a leading _____________ hotel _____, and as is often the case, we got onto the topic of ______. And he admitted to me that he was _________ by their success. He was perplexed at how a company that depends on the willingness of strangers to trust one another could work so well across 191 countries. So I said to him that I had a __________ to make, and he looked at me a bit _________, and I said — and I'm sure many of you do this as well — I don't always bother to hang my towels up when I'm ________ in the hotel, but I would never do this as a guest on Airbnb. And the reason why I would never do this as a guest on Airbnb is because guests know that they'll be rated by hosts, and that those ratings are likely to impact their ability to transact in the future. It's a simple illustration of how online trust will change our _________ in the real world, make us more accountable in ways we cannot yet even imagine.

Solution

  1. airbnb
  2. behaviors
  3. international
  4. confession
  5. strangely
  6. finished
  7. perplexed
  8. brand

Original Text

The other day, I was talking to the CEO of a leading international hotel brand, and as is often the case, we got onto the topic of Airbnb. And he admitted to me that he was perplexed by their success. He was perplexed at how a company that depends on the willingness of strangers to trust one another could work so well across 191 countries. So I said to him that I had a confession to make, and he looked at me a bit strangely, and I said — and I'm sure many of you do this as well — I don't always bother to hang my towels up when I'm finished in the hotel, but I would never do this as a guest on Airbnb. And the reason why I would never do this as a guest on Airbnb is because guests know that they'll be rated by hosts, and that those ratings are likely to impact their ability to transact in the future. It's a simple illustration of how online trust will change our behaviors in the real world, make us more accountable in ways we cannot yet even imagine.

ngrams of length 2

collocation frequency
trust leap 5
trust stack 4
institutional trust 3

Important Words

  1. ability
  2. accountable
  3. admitted
  4. airbnb
  5. behaviors
  6. bit
  7. bother
  8. brand
  9. case
  10. ceo
  11. change
  12. company
  13. confession
  14. countries
  15. day
  16. depends
  17. finished
  18. future
  19. guest
  20. guests
  21. hang
  22. hosts
  23. hotel
  24. illustration
  25. imagine
  26. impact
  27. international
  28. leading
  29. looked
  30. online
  31. perplexed
  32. rated
  33. ratings
  34. real
  35. reason
  36. simple
  37. strangely
  38. strangers
  39. success
  40. talking
  41. topic
  42. towels
  43. transact
  44. trust
  45. ways
  46. willingness
  47. work
  48. world