full transcript

From the Ted Talk by Christine Porath: Why being respectful to your coworkers is good for business

Unscramble the Blue Letters

But what about nice guys? Does civility pay? Yes, it does. And being civil doesn't just mean that you're not a jerk. Not holding someone down isn't the same as lifting them up. Being truly civil means doing the small things, like smiling and saying hello in the hallway, listening fully when someone's speaking to you. Now, you can have strong opinions, disagree, have conflict or give negative feedback cilvliy, with respect. Some people call it "radical coadnr," where you care plsnaerloy, but you cnleghale directly. So yes, cliivtiy pays. In a boenigoclhoty firm, colleagues and I found that those that were seen as civil were twice as likely to be viewed as leaders, and they performed significantly better. Why does civility pay? Because people see you as an important — and a powerful — uuqine combination of two key characteristics: warm and cmtpnoeet, friendly and srmat. In other words, being civil isn't just about motivating others. It's about you. If you're civil, you're more likely to be seen as a leader. You'll perform better, and you're seen as warm and competent.

Open Cloze

But what about nice guys? Does civility pay? Yes, it does. And being civil doesn't just mean that you're not a jerk. Not holding someone down isn't the same as lifting them up. Being truly civil means doing the small things, like smiling and saying hello in the hallway, listening fully when someone's speaking to you. Now, you can have strong opinions, disagree, have conflict or give negative feedback _______, with respect. Some people call it "radical ______," where you care __________, but you _________ directly. So yes, ________ pays. In a _____________ firm, colleagues and I found that those that were seen as civil were twice as likely to be viewed as leaders, and they performed significantly better. Why does civility pay? Because people see you as an important — and a powerful — ______ combination of two key characteristics: warm and _________, friendly and _____. In other words, being civil isn't just about motivating others. It's about you. If you're civil, you're more likely to be seen as a leader. You'll perform better, and you're seen as warm and competent.

Solution

  1. competent
  2. civilly
  3. unique
  4. smart
  5. challenge
  6. biotechnology
  7. candor
  8. civility
  9. personally

Original Text

But what about nice guys? Does civility pay? Yes, it does. And being civil doesn't just mean that you're not a jerk. Not holding someone down isn't the same as lifting them up. Being truly civil means doing the small things, like smiling and saying hello in the hallway, listening fully when someone's speaking to you. Now, you can have strong opinions, disagree, have conflict or give negative feedback civilly, with respect. Some people call it "radical candor," where you care personally, but you challenge directly. So yes, civility pays. In a biotechnology firm, colleagues and I found that those that were seen as civil were twice as likely to be viewed as leaders, and they performed significantly better. Why does civility pay? Because people see you as an important — and a powerful — unique combination of two key characteristics: warm and competent, friendly and smart. In other words, being civil isn't just about motivating others. It's about you. If you're civil, you're more likely to be seen as a leader. You'll perform better, and you're seen as warm and competent.

Frequently Occurring Word Combinations

ngrams of length 2

collocation frequency
experience incivility 3
rude words 3
lift people 2
teams exposed 2
people feel 2
employees feel 2
feel valued 2

ngrams of length 3

collocation frequency
employees feel valued 2

Important Words

  1. biotechnology
  2. call
  3. candor
  4. care
  5. challenge
  6. civil
  7. civility
  8. civilly
  9. colleagues
  10. combination
  11. competent
  12. conflict
  13. disagree
  14. feedback
  15. firm
  16. friendly
  17. fully
  18. give
  19. guys
  20. hallway
  21. holding
  22. important
  23. jerk
  24. key
  25. leader
  26. leaders
  27. lifting
  28. listening
  29. means
  30. motivating
  31. negative
  32. nice
  33. opinions
  34. pay
  35. pays
  36. people
  37. perform
  38. performed
  39. personally
  40. powerful
  41. respect
  42. significantly
  43. small
  44. smart
  45. smiling
  46. speaking
  47. strong
  48. unique
  49. viewed
  50. warm
  51. words